TERMS AND CONDITIONS

  • "Lakseriya" shall be your assistant with planning and arranging your travel needs around the territory commonly understood by Sri Lanka; and we will manage the following services for, both local and foreign travelers :
    • Receiving at the Airport on arrival/ from a place of pick-up within Sri Lanka.
    • Accommodation/ restaurantsor dining facilities / excursions / transport and other value added services.
    • Organizing ofspecial events as per customer requirements.
  • "Lakseriya" shall keep the confidentiality with regard toall guest information we collect and will not use that information in any other way than strictly necessary for thetravel arrangement'spurposes.
  • All the reservations would be only confirmed upon receiving requested payment proof and valid acknowledgment from our reservation staff.
  • 'Lakseriya" shall not be liable for any inconveniences caused directly or indirectly to the travelersresulting from Acts of God, acts of the public state, strikes, lockouts, epidemics and riots, power failures, water shortages or adverse weather conditions or other causes beyond the control of Meridian Escapes (Pvt) Ltd. In the event of any of the foregoing, the time for performance shall be equitably and immediately adjusted, and in no event shall "Lakseriya" be liable for any consequential of incidental damages from its performance or non-performance of any term or conditions that has beenmentioned.
  • "Lakseriya" offers no credit facilities,only direct remittance to our bank will be accepted and all the payments should be settled 100% before the cancellation period of any booking made.
  • Any additional services / requirements should be informed well in advance (minimum 14 days prior to the arrival / making the tour) and last minute travel requests are subjected to availability.
  • Christmas, New Year and peak season supplements are not included.
  • Local travelers please contact our Lakseriya agent who is dedicated for your tour plan for special offers and rates applicable for your bookings.
  • Children's Policy
    • Children below 3 years are Free of Charge.
    • 3-12 Years sharing parent's room (Maximum 2 children) 50% on adults rates.
  • Any arrangements required for early arrivals or late departures should be communicated and confirmed well in advance. Any last minutes requests are subjected to availability.
  • Office hours will be from 9.00am to 5.00pm Monday to Friday and 24X7 tour support for all ongoing tours.